tk baji's commitment to responsible gaming
When gaming risks going beyond entertainment and becoming a problem, having the right information and tools matters. tk baji believes that creating a safe gaming environment is not just our responsibility — it is our commitment.
What is responsible gaming and why does it matter
Betting and casino games are a form of entertainment — but that entertainment stays healthy only when it is kept in check. Responsible gaming means playing within your means and limits, with awareness, and for the purpose of entertainment. At tk baji, we want every player to stay in control.
Often, what starts small can gradually turn into a problem habit. Recognising this and taking action at the right time makes the situation easier to manage. Detailed information on game rules and account management is available on our FAQ page.
A mindful player knows when to stop. That is why tk baji gives every user the ability to set their own limits and keeps the door open for support when needed.
Responsible gaming principles
| Principle | Description |
|---|---|
| Age limit | 21+ only |
| Voluntary break | Set your own limits |
| Limit setting | Deposit and loss limits |
| Support | 24/7 live chat and email |
| Privacy | Your data is fully protected |
Ways to keep yourself safe
tk baji includes several self-control features on every account. Using these tools, you can set the boundaries of your own gaming. The detailed terms for account controls are available on our Terms and Conditions page.
Deposit limit
Set a maximum amount you can deposit daily, weekly or monthly. Once a limit is set, lowering it takes effect immediately.
Deposit controlSession time limit
Set a time limit for how long you play in one session. When the set time is up, the system will prompt you to take a break.
Time managementSelf-exclusion
Temporarily close your account for a set period. There is also an option to close your account permanently if needed.
Voluntary breakLoss limit
Set a maximum amount you are willing to lose in a week or month. Once the limit is reached, placing new bets will be stopped automatically.
Loss controlBreak feature
Put your account on a break for a set cooling-off period — from one day to several weeks. During this time, betting or depositing will not be possible.
Cooling-off periodSupport centre
Contact us via 24/7 live chat or email to activate any control tool or to report an issue. Support is available in both Bengali and English.
24/7 SupportSigns of problem gambling
If you notice any of the signs below in yourself, it is worth being careful. Being aware at an early stage makes a problem easier to manage.
- Feeling the urge to keep betting to win back money you have lost.
- Being unable to focus on work, family or studies because gambling is on your mind.
- Spending more than the budget you set for yourself.
- Taking loans or being forced to dip into savings to gamble.
- A tendency to hide the amount you gamble from family or people close to you.
- Returning to gambling repeatedly even when you want to stop.
- Feeling restless, irritable or in a bad mood when not gambling.
Where to find help
You do not have to face it alone. Help is available from the sources below.
tk baji live chat and email
Support is available 24 hours a day, 7 days a week in Bengali and English. Contact our team directly about setting or closing account limits.
Family and trusted people
Tell someone close in your family or a trusted friend about your situation. Support from someone near to you is a great source of strength on the path to recovery.
Professional counselling
Reach out to a mental health professional or addiction counsellor. Professional counselling is an effective way to overcome problem gambling habits.
Safety for minors
tk baji strictly ensures that no one under the age of 21 can open an account or place bets on this platform. An age verification process is followed when opening an account, and additional documents are requested in cases of doubt.
If a child or teenager in the household tries to access this platform, parents can use parental control software to block specific websites. For more details on this, contact information is available on our About Us page.
If you suspect someone or come across an account belonging to a person under 21, let our team know via live chat.
- Age verification at registration
- Documents requested in cases of doubt
- Accounts of minors are cancelled
- Parental control guidance for parents
How to activate limits and breaks
Setting limits on your account is straightforward. Follow the steps below.
Log in to your account
Access your tk baji account with your username and password.
Account settings
Go to the profile menu and look for the "Responsible Gaming" or "Safety Settings" option.
Choose a limit or break
Select whichever you need — deposit limit, session time, cooling-off period or self-exclusion.
Get support
If you run into any difficulty, let our team know via 24/7 live chat or email.